Experience & Service Design
Research-driven UX, service blueprints, and prototyping to align teams around the customer journey.
Sovereign infrastructure consultancy · India
Engineers from Microsoft and Amazon co-create with local businesses and government institutions to ship secure, resilient, and future-ready digital platforms.
Ultra-low latency experiences hosted on VIstalabs-owned infrastructure with elastic bursts to GSC and Azure regions.
Design → Dev → Test → Deploy → Observe → Maintain
Trusted by leadership from
What we deliver
From greenfield builds to modernization, we architect, implement, and operate platforms that scale with your ambition.
Research-driven UX, service blueprints, and prototyping to align teams around the customer journey.
Modular, well-tested applications leveraging React, .NET, and serverless patterns across partner clouds for rapid iteration.
GitHub Actions, Infrastructure as Code, and automated quality gates baked into every deployment.
Operational analytics, data pipelines, and responsible AI integrations tailored to your domain.
24×7 monitoring, alerting, and incident response powered by OpenTelemetry pipelines, Grafana, and partner-native tooling.
Continuous improvement, compliance updates, and lifecycle management by our infrastructure team.
Why our platform works
We blend our own sovereign hardware footprint with partners like GSC and Azure, so you gain global scale, predictable spend, and uncompromised security—without hiring an in-house cloud team.
Our infrastructure head, Jainender, leads a pod that provisions, monitors, and optimizes workloads across VIstalabs servers, GSC, and Azure regions.
We co-own outcomes—from architecture to QA, launch, and ongoing improvement. Every engagement includes a dedicated solutions architect and delivery lead on-call.
How we deliver
Strategy workshops led by Abhinav Pandey to define value, constraints, and success metrics.
Solution blueprints authored by Paanshul, balancing velocity, security, and maintainability.
Iterative delivery with automated Playwright, API, and load testing at every sprint.
Zero-downtime releases orchestrated through GitHub Actions to our sovereign edge and partner clouds.
Continuous monitoring, optimization, and roadmap execution from our managed services pod.
Recent launches

Digital civic platform modernizing citizen services with multilingual, mobile-ready forms and analytics dashboards.
Visit site
Real-time taxi operations platform with mobile-first booking flows, responsive driver dashboards, and automated payouts.
Visit site
Unified control tower for nationwide logistics with tablet-ready workflows, responsive analytics, and fulfilment automations.
Request walkthrough
Interactive library highlighting the visual form system, progressive disclosure, and mobile behaviors we deploy across public sector and mobility clients.
Explore demoPre-hardened templates enabling compliant deployments across VIstalabs racks, GSC, and Azure in under two weeks.
Available for qualified public sector partnersLeadership
Owner & CEO
Drives the strategic vision, partnerships, and measurable outcomes for every client initiative.
Tech Lead
Leads architecture and engineering excellence with playbooks honed at Microsoft and Amazon.
Infrastructure Head
Owns the VIstalabs infrastructure estate, partner cloud relations, and the observability systems that keep platforms resilient.
Ready to build?
Tell us about your goals and we will assemble a blended team of strategy, engineering, and infrastructure experts.